Privacy Policy

Durrani Mobiles operates the website durranimobiles.store and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our store or make a purchase.

We are a Pakistan-based business located in Kot Najibullah, District Haripur.

1. Information We Collect

We may collect the following information from you:

  • Personal Information: Full name, shipping address, billing address, email address, and phone number.
  • Order Information: Details of products you purchase (such as earbuds, mobile accessories, chargers, cases, etc.), order history, and payment details.
  • Technical Information: IP address, browser type, device information, and cookies to improve your shopping experience.
  • Payment Information: Processed securely through Shopify Payments or third-party payment gateways (JazzCash, EasyPaisa, etc.).

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and delivery information
  • Provide customer support and respond to your inquiries
  • Improve our website, products, and services
  • Send promotional emails and offers (only if you have opted in)
  • Prevent fraud and maintain the security of our store

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your shopping experience, analyze website traffic, and remember your preferences. You can control cookies through your browser settings.

4. Sharing of Your Information

We do not sell your personal information to third parties. We may share your information with:

  • Shopify Inc. (our e-commerce platform)
  • Payment processors and gateways
  • Shipping and courier companies (TCS, Leopard, BlueEx, etc.)
  • Legal authorities when required by Pakistani law

5. Data Security

We implement reasonable security measures to protect your personal information. However, no electronic transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing communications at any time
  • Withdraw your consent where applicable

To exercise these rights, please contact us using the details below.

7. International Data Transfers

Your data may be stored and processed on servers located outside Pakistan (including by Shopify in other countries) with appropriate safeguards.

8. Children’s Privacy

Our store is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to contact us:

  • Store Name: Durrani Mobiles
  • Email: durranimobile1@gmail.com
  • Phone: 0330-5995500
  • Address: Kot Najibullah, District Haripur, Pakistan